Soulful Waters Necklace - Amethyst

Details go here.

Gemstones: Natural Amethyst

Color: Silver

Chain Length: 16" with 2" extender

*It is recommended to wipe the necklace regularly to maintain its luster, avoid contact with chemicals, and store it properly to avoid scratches or damage.

Ships from: Our Southern California fulfillment warehouse in Rancho Cucamonga, California, United States.

Warehouse: 10750 7th St, Suite 101, Rancho Cucamonga, CA 91730, United States. This is a dispatch location; please contact us for return authorization and the correct return address before sending an item back.

Order processing: Please allow 1-3 business days before dispatch, excluding weekends and holidays.

Transit time: The estimates below begin when your parcel leaves our warehouse and do not include processing time. US standard shipping usually takes 5-9 business days after dispatch. Other destinations have different estimates. Delivery dates are estimates, not guarantees; remote-area, carrier, customs, holiday, or peak-season delays may extend delivery.

• United States (standard destinations): 5-9 business days after dispatch.
• United Kingdom, Australia, Canada: 8-10 business days after dispatch.
• Other supported destinations: 10-20 business days after dispatch.

Standard shipping is free for eligible destinations, with no minimum purchase. A $6.99 USD remote-area surcharge may apply to Alaska, Hawaii, Puerto Rico, Guam, and AA/AE/AP military addresses. Any applicable charge is shown at checkout before payment. Remote areas may require additional transit time; the US 5-9-business-day estimate does not apply uniformly to these addresses.

We email tracking details after dispatch. Please allow 48-72 hours for the first carrier scan to appear. If tracking is missing or stops updating, contact service@serenewestern.com with your order number.

Request a return or exchange within 30 calendar days after delivery. The customer pays return shipping for change-of-mind or customer sizing returns; Serene Western covers return shipping for confirmed defective, incorrect, or transit-damaged items. Eligible returns have no restocking or handling fee.

Our 1-year limited warranty starts on delivery and covers manufacturing defects. Confirmed defects will be repaired or replaced free of charge. Normal wear, accidental damage, misuse, and unauthorized alterations are excluded.

Return & Exchange Policy | Warranty & Repairs

Lost Parcel Solutions: In the rare event of a lost parcel during transit, we will promptly replace your item with express shipping or provide a full refund, based on your preference. If you need to cancel your order, contact us within 24 hours so we can assist you.

Prior return authorization is required. Email service@serenewestern.com and wait for written approval before sending any item back. Unauthorized returns will be refused. See our Return & Exchange Policy for the authorized return address and instructions. This does not limit applicable consumer rights.