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If you have any questions, please contact us via the contact information below.


Support email: service@serenewestern.com

We will respond to your emails within 12 hours, and no later than 24 hours. Please note, our replies might land in your spam folder. Our customer service is available Monday through Friday, from 10 AM to 5 PM.

If you email information about your order, please include your order number and the email address you used during checkout.

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We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.


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