Product Page - Returns and Exchanges

Shipping Rates:


At Serene Western, we offer free shipping on all orders, ensuring a hassle-free shopping experience.

Please see the table below for a more specific schedule based on your country. Please also allow 24-48 hours for us to process your order.
Please note that deliveries to remote areas within the United States may require an additional 2 business days for shipping. An extra $6.99 (USD) remote area delivery fee may apply and will be displayed at checkout.


Shipping Time:

Destination Standard Shipping
  • United States 5-9 business days (remote areas may take up to 2 additional business days)
  • United Kingdom 8-10 business days
  • Australia 8-10 business days
  • Canada 8-10 business days
  • Rest of the World 10-20 business days



Tracking Information:

All orders are protected, insured and tracked with real-time status tracking ID. This means you can follow your order from start to finish. Please allow 24-72 hours for a tracking number. It will be automatically sent to your order email.